Sales Development Representative (SDR) (Up to SGD$1,300)

They are a technology solutions company focused on helping businesses improve efficiency through innovative automation and digital solutions. The company specializes in designing and implementing solutions that simplify complex processes, streamline workflows, and empower organizations to focus on higher-value initiatives. Role Overview We are looking for an experienced Sales Development Representative (SDR) to join our team. This role is client-facing: you will be making outbound calls and booking meetings on behalf of our clients. This is not an internal sales role — you'll be prospecting and cold calling into markets on our clients' behalf and driving qualified meetings for their pipelines.

- Make outbound cold calls to prospects on behalf of Raki Solutions' clients - Book qualified meetings for client sales teams - Manage and update lead/prospect records accurately in the CRM (Pipedrive) - Use data enrichment tools (e.g., Lusha) to build and refine prospect lists - Research target accounts and personas to tailor outreach - Track call activity, meeting outcomes, and pipeline metrics - Collaborate with account managers/clients to align on target personas, messaging, and campaign goals - Meet or exceed weekly/monthly call volume and meetings-booked targets

- Proven experience in a Sales Development Representative, cold calling, or outbound sales role - Experience selling into or communicating with enterprise-level accounts, or strong comfort communicating with SME and mid-market level contacts - Hands-on experience with CRM tools, specifically Pipedrive - Hands-on experience with data enrichment tools, specifically Lusha - Demonstrated experience cold calling into APAC and ANZ markets - Demonstrated experience selling into Southeast Asia, particularly Indonesia and Malaysia, is a must - Bahasa Melayu (Malay) speaking is a must - Able to manage and prioritize multiple client projects/accounts simultaneously (2+ at a time) - Comfortable sustaining a high call volume — 100 to 150 outbound calls per day - Strong verbal communication skills and comfort with high call volumes - Resilient, target-driven, and self-motivated - Comfortable working in a startup environment — adaptable to changing priorities and able to perform under a high-pressure, fast-paced setting Preferred Qualifications - Experience cold calling into the US market - Experience cold calling into the UAE market What Success Looks Like - Consistently meeting call volume (100–150 calls/day) and meeting-booked targets across multiple client projects - High-quality, accurate CRM hygiene - Positive client feedback on meeting quality and professionalism - Ability to stay organized and effective while juggling multiple accounts in a fast-changing environment