Project Consultant (Up to SGD$1200) (Competitive Salary)

They are a Singapore-based consulting firm that supports government agencies, Social Service Agencies (SSAs), charities and other organisations in planning and executing digital transformation. Their work sits at the intersection of strategy, operations, technology and organisational change.

A. Project Planning and Execution - Work with Project Managers and Singapore consultants to develop comprehensive project plans covering scope, milestones, deliverables, dependencies, responsibilities and timelines. - Monitor project execution and follow through on actions to ensure timely completion and adherence to agreed schedules. - Maintain accurate project trackers, action logs, decision logs and escalation records. - Coordinate meetings, workshops, client inputs and vendor activities across multiple workstreams. - Identify slippage early and propose practical recovery actions rather than merely reporting delays. B. Budget and Resource Management - Track project budgets and expenditure against approved limits. - Identify possible cost overruns, resourcing constraints or unplanned work and escalate them promptly. - Assist in allocating internal and external resources across projects to avoid overloading, under-utilisation or delivery bottlenecks. - Support financial reporting, timesheet discipline, invoicing inputs and other project controls where required. C. Risk, Issue and Quality Management - Proactively identify risks, issues, assumptions and dependencies at both project and programme level. - Maintain risk and issue registers with owners, deadlines and mitigation actions. - Work with the project team to implement mitigation strategies and minimise disruption. - Check the completeness and quality of deliverables before submission and ensure that comments and revisions are properly closed. D. Stakeholder and Client Communication - Maintain clear, professional and consistent communication with SSA clients, government stakeholders, technology vendors and internal team members. - Provide timely updates on milestones, deadlines, decisions, risks and project performance. - Prepare meeting agendas, notes, follow-up actions and concise management updates. - Escalate ambiguity, disagreement or non-response appropriately while preserving constructive working relationships. - Support stakeholder satisfaction surveys and coordinate corrective actions where necessary. E. Digital Strategy Planning Support - Support facilitation workshops that introduce digital road-mapping and help organisations identify internal and external drivers for digitalisation. - Assist in assessing current digital maturity, service needs, strategic priorities and organisational constraints. - Contribute to 3–5 year digital strategy plans and phased implementation roadmaps. - Help translate broad strategic aspirations into prioritised initiatives, practical milestones and measurable outcomes. F. Process Mapping and Gap Analysis - Develop clear and detailed As-Is and To-Be process maps. - Document pain points, root causes, bottlenecks, control gaps, duplication and technology needs. - Support gap analysis between current capabilities and the intended future state. - Convert workshop discussions and stakeholder input into structured, actionable findings. - Contribute to recommendations for process improvement and digital transformation. G. Solution Evaluation and Selection - Conduct environmental scans and market research to identify suitable digital solutions and vendors. - Prepare evaluation criteria, solution-selection matrices and recommendation reports comparing at least three viable options where required. - Assess solutions against business fit, user needs, implementation effort, security, scalability, integration, support, cost and sustainability. - Coordinate vendor briefings and demonstration sessions and consolidate stakeholder feedback. - Support clients in making informed and defensible technology choices. H. Change Management and Stakeholder Engagement - Assist in identifying key stakeholder groups and assessing how proposed changes will affect them. - Contribute to change management, communication, engagement, training and adoption plans tailored to each organisation. - Develop communication templates, stakeholder maps and resistance-management actions. - Support the team in addressing concerns, building buy-in and improving adoption of new processes and systems. I. Cost-Benefit, Productivity and Outcomes Analysis - Assist in cost-benefit analysis, productivity assessment and return-on-investment estimation. - Identify expected productivity gains, financial and non-financial benefits, implementation costs and time to breakeven. - Help develop KPIs for project success, staff satisfaction, service outcomes, productivity improvement and benefits realisation. - Ensure that proposed measures align with programme and funding requirements where applicable. J. Documentation and Reporting - Prepare professional reports and presentations for each phase of the consultancy engagement. - Support the preparation of Pre-Project Evaluations, digital strategy plans, implementation plans, status reports, financial reports, risk assessments and final consultancy reports. - Maintain complete records of workshop outputs, process maps, requirements, solution evaluations, approvals, decisions and post-implementation findings. - Ensure documents are accurate, logically structured, consistent and suitable for review by senior stakeholders. - Ensure project documentation complies with applicable financial, contractual, confidentiality, legal and programme requirements.

- A diploma or degree in business, management, information systems, engineering, social sciences or another relevant field. - Relevant experience in project delivery, business analysis, technology implementation, consulting support or a comparable environment. - Professional proficiency in English, particularly for reports, presentations and stakeholder communication. - Competence with Microsoft Office or equivalent tools, especially Word, PowerPoint and Excel. - Experience with process-mapping, project-management or collaboration tools is advantageous. - Ability to work effectively with a distributed team and support projects led from Singapore.